Author Archives: chrish5491

COPY: Dynamic Values for Custom Entities in Email Templates

I ran across this article a few weeks ago and want to make a copy of it here just in case it gets removed from it’s source. Original Article November 16, 2015 by Mark Rockwell, Rockton Software 28 Comments Dynamic Values … Continue reading

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Configure a Queue for Simple E-mail handling

Much has been written about how Dynamics 365 can handle complex email processing, convert emails to cases, automatic rules for converting them, etc.  One thing I noticed was missing was how to configure a Queue and a Mailbox for simple … Continue reading

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Updating Records in a Plugin without blowing up your Audit Log

If you’ve ever worked on a Dynamics 365 (CRM) plugin where you were updating data on an existing record, you may have run across a strange phenomenon.  The Plugin engine will send you a copy of the postImageEntity, which is … Continue reading

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Join Entities in Dynamics 365 and Why they are awesome

If you have ever worked with many-to-many (N:N) relationships in Dynamics 365 (the product formerly known as Dynamics CRM), you may have at some point created a N:N relationship between entities.  It is a useful relationship type for sure, but … Continue reading


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